Terms and Conditions

Toc:

Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – The offer
Article 5 – The agreement
Article 6 – Revocation right
Article 7 – Costs in case of withdrawal
Article 8 – Exclusion of right of withdrawal
Article 9 – Price
Article 10 – Compliance and Warranty
Article 11 – Delivery and execution
Article 12 – Duration transactions
Article 13 – Payment
Article 14 – Complaint scheme
Article 15 – Disputes
Article 16 – Additional or different provisions

Article 1-Definitions

These conditions mean:
1. Reflection period: the period within which the consumer can use his right of withdrawal;
2. Consumer: the natural person who does not act in the exercise of profession or company and a contract remotely enters into the entrepreneur
;3. Day: calendar day
;4. Duration transaction: A distance agreement with regard to a range of products and/or services, the supply and/or decrease obligation of which is over time spread;
5. Durable data carrier: any means that the consumer or entrepreneur to provide information that is personal to him in a way that will improve future consultation and unchanged reproduction of the stored information.
6. Right of withdrawal: the possibility for the consumer to waive the distance within the cooling-off period;
7. Entrepreneur: the natural or legal person offering products and/or remote services to consumers;
8. Distance Agreement: an agreement requiring a organised by the entrepreneur for distance sales from products and/or services, up to and including the agreement only one or more techniques for remote communication;
9. Technology for remote communication: can be used to conclude an agreement, without the consumer and entrepreneur being in the same room at the same time Met.

Article 2-Identity of the trader

S&D partner
sDragonder 2
4C5554 GM Valkenswa
ardPhone Number: +31 (0)40-7113
001Accessibility: From Monday to Friday from 08:00 to 17:00 E-ma
il address: info@mypilloocovers.nl

Where the activity of the entrepreneur is subject to a relevant licensing system
: the data on the supervisory authority:

If the entrepreneur exercises a regulated profession: – the
professional association or organisation in which he is affiliated
;- the professional title, the place in the EU or the European Economic Area where it was granted
;- reference to the professional rules applicable in the Netherlands and indications where and how these professional rules are accessible.

Article 3-Applicability

1. These general terms and conditions applicable to any offer from the entrepreneur and to each agreement concluded at a distance between entrepreneur and consumer.
2. Before the remote agreement is concluded, the text of these general terms and conditions made available to the consumer. If this is not reasonably possible, before the agreement is distance is closed, it shall be indicated that the general conditions for the the entrepreneur and, at the consumer’s request, they can be seen in such a way that the may be forwarded free of charge.
3. If the agreement is concluded electronically remotely, may be concluded by way of derogation from the member and before the contract is concluded remotely, the text of these general terms and conditions by electronic means to the made available in such a way that they are can be easily stored on a Durable data carrier. If this is not reasonably possible, it will before the contract is concluded remotely, the where the general terms and conditions can be and that, at the consumer’s request, they are or otherwise will be transmitted free of charge.
4. For where, in addition to these general terms and conditions, specific product conditions of service, the second and third paragraph of Apply mutatis mutandis and the consumer may, in the event of a contradictory general terms and conditions always rely on the applicable which is most beneficial to him.

Article 4-The Offer

1. If an offer limited period of validity or is subject to conditions, this is expressly stated in the offer.
2. The offer contains a full and accurate description of the products offered and/or Services. The description is sufficiently detailed to provide a good assessment of the offer by the consumer. If the Entrepreneur uses images these are a true to display of the products and/or services offered. Obvious mistakes or manifest errors in the offer bind the entrepreneur not
.3. Each offer contains such information that the consumer is clear what the rights and obligations are, which are acceptance of the offer. This concerns in the special:o
the price including taxes;o
the possible cost of delivery;o th
e way in which the agreement will be concluded and what transactions are necessary; wh
ether or not the right of withdrawal apply;o the method o
f payment, delivery and performance of the agreement;o the perio
d for acceptance of the offer, or the time limit within which the entrepreneur guarantees the price;
o the amount of the distance communication rate if the costs are Of the use of the technology for distance communication are calculated on a basis other than the regular basic rate for the used means of communicatio
n;o whether the contract is archived after the conclusion, and if so in which it can be consulted for the consumer;
o the way in which the consumer, in order to conclude the agreement, information provided by it under the Agreement may be and repair if desired;o any othe
r languages in which, in addition to Dutch, the agreement can be concluded;
o the codes of conduct to which the entrepreneur has subjected himself and the how consumers can use these codes of conduct by electronic means. consult; eno t
he minimum duration of the distance contract in the event of an expensive transaction.

Article 5-The Agreement

1. The agreement comes under The provisions of paragraph 4 shall be established at the time of the Acceptance by the consumer of the offer and the fulfilment of the conditions laid down therein.
2. If the consumer supplies the offer by electronic means, the entrepreneur shall immediately confirm by electronic means the receipt of the acceptance of the offer. As long as the receipt of this acceptance is not by the entrepreneur the consumer may dissolve the agreement.
3. If the agreement is concluded electronically, the entrepreneur shall adopt appropriate technical and organisational measures to ensure the security of the electronic data transfer and ensures a secure web environment. If the consumer can pay electronically, the appropriate safety measures to this end.
4. The entrepreneur can – within legal frameworks – be informed whether the consumer can fulfil its commitments, as well as of all these facts and factors relevant to a responsible agreement remotely. If the entrepreneur is on the basis of of this investigation has good grounds for not complying with the agreement. he is entitled to make an order or application. or to commit special conditions to the execution.
5. The entrepreneur will inform the consumer of the product or service of the information, in writing or in such a way that it is provided by the stored in an accessible manner on a durable data carrier, most hours:
a. the visiting address of the establishment of the entrepreneur where the consumer can contact with complaints
;b. the conditions under which and how the consumer of the right of withdrawal or a clear notification of the on the exclusion of the right of withdrawal;
c. information on warranties and existing after-purchase service
;d. the information contained in Article 4(3) of these terms and conditions, unless the the entrepreneur has already provided this information to the consumer for the implementation of the agreement
;e. the requirements for termination of the agreement if the agreement has a duration of more than one period or of indefinite duration
.6. In the case of an expensive transaction, the provision in the preceding paragraph shall apply only to the first delivery.

Article 6-Right of withdrawal

When supplying products:
1. When purchasing products, the consumer has the possibility of without giving any reason for 14 days. This cooling-off period shall be set out on the day after receipt of the product by the consumer or a prior consumer designated and to the representative.2
. During the cooling-off time, the consumer will carefully deal with the product and the Packaging. He will only unpack the product to that extent or To the extent necessary to assess the Want to keep the product. If he uses his right of withdrawal the product will be supplied with all accessories supplied and – if reasonably possible – in the original condition and packaging to the economic operator, in accordance with the information provided by the entrepreneur reasonable and clear instructions.
When providing services:
3. In the case of provision of services, the consumer has the possibility of without giving any reasons for at least fourteen days, going into the day of entering into the agreement.
4. In order to exercise his right of withdrawal, the consumer will the information offered by the entrepreneur in the offer and/or at the latest with the provided for reasonable and clear instructions in this area.

Article 7-Costs in case of revocation

1. If the consumer uses of his right of withdrawal, the costs of return on his account.
2. If the consumer has an amount the entrepreneur will pay this amount as soon as possible, but no later than 30 days of the return or withdrawal, Repay.

Article 8-exclusion of right of withdrawal

1. The entrepreneur can exclude consumer withdrawal rights to the extent provided for in paragraph 2 of and 3. The exclusion of the right of withdrawal shall apply only if the entrepreneur this clearly in the offer, at least timely before closing of the agreement
. Exclusion of the right of withdrawal is only possible for products:
a. established by the entrepreneur in accordance with consumer specifications;
b. which are clearly personal in nature;
c. which cannot be returned by their nature;
d. which can quickly spoil or ag
e; the price of which is bound by fluctuations in the financial market on which the entrepreneur has no influence
;f. for individual newspapers and magazines
;g. for audio and video recordings and computer software that the consumer has broken the seal.
3. Exclusion of the right of withdrawal is only possible for services:
a. on accommodation, transport, restaurant or leisure on a specific date or during a certain period;
b. the supply of which has begun with the express consent of the consumer before the reflection period has expired;
c. Concerning bets and lotteries.

Article 9-The price

1. During the offer the prices of the products offered shall be and/or services, subject to price changes due to changes in VAT rates.
2. By way of derogation from the previous paragraph, the entrepreneur products or services whose prices are bound fluctuations in the financial market and where the entrepreneur does not with variable prices. This bondage to fluctuations and the fact that any prices quoted target prices are listed on the offer.
3. Price increases within 3 months after the conclusion of the agreement, only where they are the result of legal arrangements or provisions.
4. Price increases from 3 months after the creation of the agreement are only permitted if the entrepreneur has agreed to do so has and:
a. resulting from legal arrangements or provisions; Or
b. the consumer has the power to terminate the agreement from the day on which the price increase takes effect.
5. The prices quoted in the offer of products or services include VAT.

Article 10-Conformity and guarantee

1. The entrepreneur stands for in that the products and/or services comply with the agreement, the specifications mentioned in the offer, to the reasonable requirements of soundness and/or usability and the the conclusion of the agreement existing legal provisions and/or Government regulations. If agreed, the entrepreneur is also for the product to be suitable for other than normal use.
2. A guarantee does not detract from the legal rights and actions which the consumer can, under the agreement, make it to the entrepreneur Apply.

Article 11-Delivery and execution

1. The entrepreneur will be the largest possible care when receiving and in the case of the execution of orders of products and when assessing the applications for provision of services
.2. As a place of delivery, the address that the consumer has made known to the company.3 applie
s. Taking into account what is in article 4 of this general conditions, the company will have accepted orders with competent urgency but no later than 30 days unless a longer delivery period. If delivery is delayed or if an order is not or only partially can be carried out, the consumer receives no later than 30 days After he has placed the order message. The consumer has where the right to dissolve the contract without charge and the right to any compensation.
4. In case of dissolution in accordance with the previous paragraph, the entrepreneur will paid as soon as possible, but no later than 30 days of dissolution, refund.
5. If delivery of a ordered product impossible, the entrepreneur will endeavour to replacement item. Appearance of delivery will be clearly and understandably reported that a Replacement item is provided. For replacement items, the Right of withdrawal shall not be excluded. The cost of any return shipment sits on behalf of the entrepreneur.
6. The risk of damage and/or loss of products rests with the entrepreneur until the time of delivery to the consumer or a pre-designated representative announced to the entrepreneur, unless has been explicitly agreed otherwise.

Article 12 – Duration transactions

1. The consumer may contract entered into indefinitely at all times at all times termination rules agreed for this purpose and a notice period not exceeding one month.
2. An agreement for a certain period of time has a duration of up to two Year. If it has been agreed that, in the case of consumer silence, the contract will be extended remotely, the agreement will be as an indefinite contract and the notice period after continuation of the contract a maximum of one month Amounts.

Article 13-Payment

1. As far as no different is agreed, the amounts due by the consumer should be shall be met within 14 days of the start-up of the period of reflection if the referred to in Article 6(1). In the event of an agreement to the provision of a service shall, shall extend this period after the consumer shall confirmation of the agreement.
2. When selling products to consumers should never, in general terms and conditions, have a prepayment of more than 50%. When prepayment has been stipulated, the consumer cannot do any justice relevant order or service(s), before the prepayment has been negotiated.
3. The consumer has a duty to report inaccuracies in payment data provided or mentioned without delay to the entrepreneur.
4. In the event of a default of the consumer, the entrepreneur has, subject to legal restrictions, the right to inform the consumer in advance reasonable costs incurred.

Article 14-Complaints procedure

1. The entrepreneur has a sufficiently publicised complaint procedure and shall deal with the complaint accordance with this complaint procedure
.2. Complaints about the execution of the agreement must be completed within competent time, complete and clear submitted to the entrepreneur after the consumer defects.3
. The entrepreneur submitted complaints shall be charged within a period of 14 days from the date of receipt. If a complaint has a foreseeable longer processing time, the entrepreneur shall, within the period of answered 14 days with a message of receipt and an indication of the when consumers can expect a more detailed answer.
4. If the complaint cannot be resolved by mutual agreement, the a dispute that is susceptible to the dispute settlement.

Article 15-Disputes

1. On agreements between the entrepreneur and the consumer to which these general terms and conditions relate to the exclusively applies to Dutch law.

Article 16-Additional or different provisions

Additional or of these general terms and conditions may not be to the detriment of the consumer and should be laid down in writing or on the such that it is accessible by the consumer in an accessible manner stored on a durable data carrier.